company logo
Helpshift is a San Francisco based conversational customer service platform that supports AI, bots, and messaging-based communication.
Basic Information
Established in 2011 by Abinash Tripathy and Baishampayan Ghose, Helpshift bridges the disconnect between conventional customer service channels like email and phone support and a sprouting consumer base that does more on mobile phones and has a potent preference for messaging as the primary mode of dealings.
Legal Name
:
Helpshift Technologies Pvt Ltd
Headquarters
:
San Francisco, California, United States
Founding Date
:
2011
No. of Employees
:
151 to 250
Core Team
:
1.  
Abinash Tripathy
Founder & CEO
2.  
Baishampayan Ghose
Co-Founder & CTO
Funding

Total Funding

$53.2M

Investors
:
1.  
Salesforce
2.  
Cisco Investments
3.  
True Ventures
4.  
Katalyst Ventures

See More