Helpshift is a San Francisco based conversational customer service platform that supports AI, bots, and messaging-based communication.

Basic Information

Established in 2011 by Abinash Tripathy and Baishampayan Ghose, Helpshift bridges the disconnect between conventional customer service channels like email and phone support and a sprouting consumer base that does more on mobile phones and has a potent preference for messaging as the primary mode of dealings. See more

Legal Name

:

Helpshift Technologies Pvt Ltd

Headquarters

:

San Francisco, California, United States

Founding Date

:

2011

No. of Employees

:

151 to 250

Core Team

:
1.

Abinash Tripathy

Founder & CEO

2.

Baishampayan Ghose

Co-Founder & CTO

Funding

Total Funding

$53.2M

Investors

:

1.

True Ventures

2.

Intel Capital

3.

Katalyst Ventures

See More