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VELA is a Virtual E-Learning Assistant specially designed to tackle questions raised by online learners using Edtech platforms like Coursera and Moodle. The aim is to resolve the learner's platform-related questions in order to help them have a smooth and engaging learning experience, without interruptions.
Leveraging the power of AI, VELA will simulate a human chat conversation. She identifies learners’ questions and resolves them by making relevant platform-related information available in real-time. VELA will be available to learners 24/7 through a live chat interface for ease of communication. Learners can also take assistance from human experts and get their questions resolved within 24 hrs.