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How does Food Delivery Business Take Advantage of Digitalization?

How does Food Delivery Business Take Advantage of Digitalization?

Friday September 20, 2019,

6 min Read


How digitalization is benefiting the businesses? The most obvious answer to this question is already known by millennial. The upstream flow of technology is a viable reason for the growth of businesses. The technology is not dependent on the traditional methods now and the development of offshoot methods for marketing, managing and promoting the business is putting multiple options upfront. Mobile phones are now smarter. We call them smarter because they are now smarter than a human is.

The mobile app development solutions are keeping care of our daily tasks, socializing and the steps to we make. The medical industry is also leveraging the power of digitalization. The report and bills are plying over the smartphones and socializing apps. The daily dose tracking is also the responsibility of the mobile. This way, how the food industry can stay back.

Satiating the craving is not the big task now. The food industry loves promotions, where the apps play a significant role. The hot plates with your favorite cuisine are now at the door with a single tap over the phone. Every restaurant is now a few taps away. Let's have a look at the probable ways; the food delivery apps are leveraging the digitalization.

Let's review some statistics revealing the digitalized growth of food delivery app development:

The latest reports on Statista reveal that the food delivery business is expected to rise 9.3 percent resulting in the market volume of 134,490 million USD by 2023. The core and the most powerful segment in the food industry is the delivery business, which has reached to 58,008 million USD by the time. Though the too much spike in the coming 45 years seems exaggerated, the rapid growth in the industry is sure to cross the contours before 2023. The question here is how the businesses switched to the digitalized boat in the ocean.

The mobile apps are the viable method to make business more powerful, attending more customers; enhance the user experience and marketing the business in an amazing way. Here are a few reasons how the apps got preference over traditional methods:

Door to door Delivery: Standing in long queues is no more the reality. Your favorite cuisine restaurant is ready to deliver your wished food. All you need is a few taps over the mobile app screen. When you get the food at the rest of your home, lying on the couch, completing the tasks, making mobile apps integral part of your life is undoubtedly true. Most of the restaurants now offer their services through mobile app development solutions. The application such as UberEat is now the invariable choice of foodies for ordering the food. The user finds for restaurant, checks the menu and places an order.

Table Reservation: After the long hours of working, you go for dinner and you find the seats reserved. Ohh nooo! No worries, now the seat reservation is available over the mobile apps and you have a backup plan if you forget to reserve the table. Just go on your favorite food-ordering app and check for the reservation availabilities. Only a few taps needed and your table is reserved. The table reservation is not only helpful in booking the dinner, but also for the professionals in urgent meetings. Alongside, the restaurants are also filling their tables until the last rushing minute through food ordering app development solutions.

Reviews and Feedback: Both restaurant and the customers are benefited by the review feature of food delivery app development. The mobile apps give place to customers for sharing their experience. The feedback for the taste, services of the staff, or some suggestion for the ambiance is available with the ratings. This helps other customers to check whether they should order the same dish or not. Also, it helps restaurants in making their services better. The candid feedback is always welcomed by the businesses, which can help them in shining brighter.


Discounts and Offers: Discounts and offers are not always for the same reason. They are the most traditional and still prevalent medium to attract more customers. People love to order food if they get cashback or discount offers. Promoting the cash backs and discounts for purchasing certain items are now the core motive of some apps and the most successful strategy for luring the customer. This creates a win-win situation both side and increases the need to hire app developers.


Food delivery can be tracked now: The food delivery app is purposed to bring the fast. Supporting the reasons is the tracking system. The tracking system works over not so forgotten GPS navigation. The customer can track the location of the delivery vehicle and sense the probable delay in the food. The feature also helps the delivery boy to find the exact location on the map. Also, the restaurant owners can schedule accordingly for the new tasks by keeping the record of deliveries, if there is any breakdown.

Online payment: The world economy is shifting towards cashless transactions. This necessitates the businesses to offer options for cashless payments. The digitization has made this shift smoother. The mobile-based transactions are made possible through e-wallets and this way the customer need not carry a wallet or can make transactions if in case the wallet is left at home. The option to pay online has many underlying benefits.

Alongside, the restaurant owners become capable of collecting the money straight away through food ordering app development solutions.

Inventory management: Maintaining stock is an integral part of any business. The manual entries and management often takes time and can be prone to fault. Therefore, the digitalization has proven the ease of handling and healthy management of business tasks. Today, the food delivery includes several parties, the algorithmic calculation over the apps simplify the headache of amount distribution.

Every second day, we see some restaurants opening here and there nearby. Some restaurants demand the customize apps, whereas some prefer to business with the registration over the prevalent options. The food delivery platforms have eased the home delivery system and increased the demand to hire app developer.


Often the food delivery industry is considered associated with the foodie persons, and restaurant owners. Technology always grows the same for every industry. When one industry adopts some amazing option, other industries learn from the benefits and losses. The food industry is the most flourishing industry, which sees no recession. Digitalization impressively strengthens the way businesses works and increase the ease for the customers. Thousands of changes are coming, thousands are yet to come. The need is to choose wisely.