Vidya Ramakrishnan

Delivering customer delight
Vidya Ramakrishnan has a decade of experience in content management, marketing, corporate communication, and client servicing. She aims to “deliver customer delight” with an eclectic mix of skills that she has picked over the years. She is fascinated by next-gen digital technologies and has spent many curious years reading, understanding, and writing about them. An alumnus of IIM-Lucknow, her work spans various sectors, focusing on IT and healthtech.


Awards and Recognitions
YourStory’s 100 Emerging Voices of 2019
Vidya is passionate about how modern technologies work and can influence lives in the future. She feels that the major barrier in accepting machines as co-workers comes with a lack of training and set guidelines, and that organisations must implement and offer dedicated skill set training, technology upgradation, increased cost of deployment, and so on. Apart from technology, she also writes about gender disparity in the corporate world. Her writings reflect the need to change and evolve the current scenario for uplift and improvement of the ecosystem.