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Anywhere CX for Omnichannel R…
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Anywhere CX for Omnichannel Retail

Anywhere CX for Omnichannel Retail

1 VideoNovember 03, 2021
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Catch Freshworks' Vinod Chandramouli and Lenskart's Ramneek Khurana as they delve into customer engagement strategies for omnichannel retail and how platforms like WhatsApp are doubling up as sales channels.



About Dr Madanmohan Rao

Madanmohan Rao is research director at YourStory Media and editor of five book series (http://amzn.to/NpHAoE). His interests include creativity, innovation, knowledge management, and digital media. Madan is also a DJ and writer on world music and jazz. He can be followed on Twitter at @MadanRao


About Ramneek Khurana


About Vinod Chandramouli

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