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Anywhere CX for Omnichannel Retail
Anywhere CX for Omnichannel Retail
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Catch Freshworks' Vinod Chandramouli and Lenskart's Ramneek Khurana as they delve into customer engagement strategies for omnichannel retail and how platforms like WhatsApp are doubling up as sales channels.
About Dr Madanmohan Rao
Madanmohan Rao is research director at YourStory Media and editor of five book series (http://amzn.to/NpHAoE). His interests include creativity, innovation, knowledge management, and digital media. Madan is also a DJ and writer on world music and jazz. He can be followed on Twitter at @MadanRao