Mumbai Airport goes live on Facebook and Twitter

12th Jul 2011
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First airport in India to go live on Twitter and Facebook

Mumbai International Airport Pvt. Ltd.(MIAL) today announced the launch of the social media initiative for Chhatrapati Shivaji International Airport(CSIA). CSIA has the unique distinction of being the first and only airport in India to go live on social media with a dedicated Facebook page and Twitter handle. You can connect with CSIA on Facebook at (https://www.facebook.com/CSIAMumbai) and on Twitter at (http://twitter.com/CSIAMumbai).

With this, MIAL now offers its passengers and customers updated information on new services and latest developments at CSIA along with a platform for giving feedback on facilities and services, all in real time. Additionally, passengers remain connected and have access at all times to information on special offerings, retail options, F&B and duty free shopping at CSIA.

Commenting on the initiative R.K. Jain, CEO, Mumbai International Airport Pvt Ltd(MIAL) said, “We are pleased to note that CSIA is the first airport in India to go live on social media, which has emerged as a platform for millions of people around to world to connect instantly. Being present on this platform will allow us to engage with passengers and our customers in real time. The launch of this initiative also gives us an opportunity to become an integral part of customer conversations, get feedback and respond to their comments directly.”

About

Mumbai International Airport Pvt. Ltd. (MIAL) is a joint venture between the GVK-SA consortium and Airports Authority of India. GVK is India’s leading infrastructure developers with experience and expertise spanning areas such as Energy, Airports, Roads and Urban Infrastructure. As on date GVK has invested over Rs. 14,000 crore in infrastructure projects and has on hand projects in the pipeline of over Rs. 62,000 crore.

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