Don't Just chat with your customer, Go CoSurfin!
- Initiating a call right between a chat conversation with the customer
- Directly opening relevant pages on customer's browser (No need to give them URLs to click on)
- Highlighting specific content on customer's browser
- Filling out forms for the customer on their browser
- Identifying which customers needs help with smart prompter
- No Installations required whatsoever for the customer
The first product from the stable of Glitterburg Tech, the 8 member team majorly consists of IIT Bombay Alumni. Devendra is a B.Tech & M.Tech from IIT Bombay (2005 batch) while Varun Dua is an MBA from MICA, class of 2003. This Mumbai based team is iterating hard on the product and is looking for feedback from users to improve on their beta product.
Typical Use Cases:
1) eCommerce: increase conversions /order sizes
2) Travel: Specially for customizing vacation packages with a completely guided tour
3) SAAS: Companies may find this useful to demo their products to an interested customer
4) General online customer support
Having worked on the product for a better part of the year, CoSurfin has been in a very controlled beta till now. Drop in to CoSurfin and leave back suggestions and comments as to how this can be done better.
