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What can ChatGPT do for healthcare?

Digital assistants aid healthcare workers in workload management and enhance patient care.

What can ChatGPT do for healthcare?

Monday May 29, 2023 , 4 min Read

Artificial intelligence (AI) has permeated various industries, showing its transformative potential to solve complex problems and streamline processes. Healthcare is no exception to this trend.

With the integration of AI, healthcare practices are experiencing unprecedented advances, ultimately leading to better care and outcomes for patients.

The development of chatbots in the healthcare industry is one such AI-driven breakthrough. These digital assistants aid healthcare workers in workload management and enhance patient care.

What is ChatGPT and how has it evolved?

To fully appreciate the potential of ChatGPT in healthcare, it is essential to understand its origins and the technology behind it.

Its predecessor, GPT-3, laid the foundation for ChatGPT. GPT-3, or the third iteration of this pre-training generative transformer, has garnered attention thanks to its ability to produce coherent and contextually relevant text.

Building on the success of GPT-3 and using what OpenAI called "GPT 3.5", ChatGPT further enhances these capabilities, providing more accurate and conversational responses.

The mix of transformer algorithms and machine learning strategies is the key to ChatGPT's success. Transformer algorithms allow AI to process and understand the context within a given text. At the same time, machine learning allows you to learn from vast amounts of data and improve over time. This powerful combination makes ChatGPT an increasingly powerful and adaptable AI tool.

ChatGPT can be used as an AI chatbot in healthcare to provide a range of valuable services. A few examples are:

Patient support and education

ChatGPT can act as a virtual assistant, providing patients with personalised support and answering their questions about symptoms, medications, treatment options, and general health information. It can offer educational resources, help patients understand medical terminology, and provide guidance on self-care practices.

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Triage and symptom assessment

ChatGPT can assist in triaging patients by asking relevant questions about their symptoms, medical history, and severity of the condition.

It can provide initial assessments and recommendations based on established guidelines, helping users determine the urgency of seeking medical attention.

Appointment scheduling

ChatGPT can integrate with appointment scheduling systems, allowing patients to book appointments, reschedule, or cancel appointments with healthcare providers.

It can also provide reminders and notifications to improve patient adherence to scheduled appointments.

Medication reminders and adherence

ChatGPT can send medication reminders and help patients adhere to their prescribed medication regimens.

It can provide information about dosage, potential side effects, and interactions with other medications. Additionally, it can answer questions related to medication usage and timing.

The AI tool can offer personalised health and wellness recommendations based on users' goals, preferences, and health conditions. It can provide guidance on nutrition, exercise, sleep patterns, stress reduction techniques, and preventive care measures.

Remote monitoring and telehealth

ChatGPT can facilitate remote monitoring of patients' health conditions by collecting and analysing data from wearables, IoT devices, or electronic health records. It can provide real-time feedback, reminders for vital measurements, and connect patients with healthcare professionals for telehealth consultations.

Mental health support

ChatGPT can offer mental health support by engaging in empathetic conversations, providing coping strategies, and offering resources for stress management, anxiety, depression, and other mental health concerns.

It can act as a confidential companion, helping individuals feel heard and understood.

Decision support for healthcare professionals

ChatGPT can assist healthcare professionals by providing evidence-based information, clinical guidelines, and research summaries to aid in medical decision-making. It can offer insights on drug interactions, treatment options, and emerging medical trends, acting as a reliable resource for healthcare providers.

Health monitoring and feedback

ChatGPT can assist individuals in monitoring their health by collecting information about their daily activities, symptoms, and vital signs. It can provide personalised feedback on lifestyle choices, offer suggestions for improving health outcomes, and encourage behavior modifications such as smoking cessation, weight management, or stress reduction techniques.

Post-discharge support and follow-up

ChatGPT can extend its services beyond hospital stays by offering post-discharge support and follow-up care. It can engage in conversations with patients, addressing their concerns, providing post-treatment instructions, and tracking their progress. ChatGPT can help reduce readmission rates, enhance patient satisfaction, and ensure continuity of care.

By incorporating ChatGPT as an AI chatbot in healthcare, these additional use cases contribute to improved patient engagement, accessibility to information, and personalised support throughout the healthcare journey.

Edited by Affirunisa Kankudti