Businesses of today have started to rely more on the use of technology a lot more than ever before. While this has helped them bring more efficiency into their operations, the very systems have also made mankind totally dependent upon them. Because of this, any issue with a system can make a heavy impact on a business’s operation within a matter of time. Luckily, help for representatives of all such businesses is just a call away.
Closeup of a call center employee with headset at workplace
The need for the third party IT support services arises in most of the small and medium scale businesses who cannot afford the cost and space for an in-house team. Moreover, these services cost way lesser and are available round the clock, just the way you would like it. You can also opt to avail such support either over the email, via chat, or using the phone line. At the same time, the service provider so chosen should be reliable, efficient, and must possess a proven track record.
Benefits of availing Online Tech Support Services
As an online tech support user, you can reap in a number of benefits, such as:
You can reach their helpdesk 24 hours a day, 7 days a week
You can choose whichever package you want, depending upon what kind of service you seek for
You can explain your issue just like you would do to an in-house resource or a local technician
You get to avail services from proficient experts with several years of experience
You can choose to continue or opt out of the service as you wish.
You can make use of remote support services at no extra fee at all.
Based on these aspects, some of the most popular tech support companies you can rely upon for your business operations include:
This portal is dedicated to provide you 24/7 support for your device. So whether it is about some accidental drop or spill or if you need help with some virus problem, this company’s experts can sort it out for you in no time.
Devices supported: Computer systems, MP3 players, digital cameras, smartwatches, tablets, printers, scanners, televisions.
By working on its core values that are essential to gain highest customer satisfaction, SupportMart continues to expand manifold every year. Its expertise in simplifying technology for customers sets this technical support company in a league of its own.
Devices supported: It provides services for Home and business computers, for browser problems, multimedia system issues, communications apps, MS Office, Office365, and OpenOffice issues.
Itok.net (now Bask.com)
Offering all-round services that keep your systems up and running, Bask.com is committed to offering you personalized tech support services. You have the option to pick your kind of plan, and avail phone support or remote tech support as per your preference.
Devices supported: Network devices, Computer systems (Mac OS and Windows), Antivirus packages, Cloud storage.
A leading provider of cloud-based software, Support.com is primarily known for its products which are intended to help companies work more efficiently. Along with that, it is also one of the most widely used platforms to get top-notch technology solutions from leading experts of the industry.
Devices supported: Technical Support for Windows OS, Microsoft office including MS Outlook, Mac computers, cameras, tablets, MP3 players, routers and more.
With thousands of satisfied customers from all around the world, 24/7 Techies has been a preferred remote tech support provider for over 15 years. Its primary customer base includes numerous small to midsize businesses, though it offers end-user support too.
Devices supported: Mobile phones, desktops, servers, cloud storage, tablets, and Antivirus packages.