How can AI-powered chatbot help you with recruitment?
"Looking for good and reliable interns," went my ad. More than three dozen people responded, and I went through a tedious process of screening them.
Me: “Do you have experience?”
Me: “Why do you want this internship?”
Them: "I don't know. You're offering money, and I'm broke."
Me: “What do you expect to get out of this?”
Them: “Money and a certificate.”
I wasn't trying to recruit for the Avengers. Why was it so hard to find smart, motivated individuals? Forget the hard part; I spent hours looking for the right bunch of people.
Only if I had a bot doing it for me. That’s right. Bots. AI backed chatbots can help you with recruitment.
Seems incredulous, doesn’t it?
Wait till you hear all the facts!
Chatbots can do what the HR does and faster.
So you’re a smaller company or a startup. You may not have as much manpower or the resources to hire an HR manager. What do you do then? Do it all by yourself? You can except having to take your eyes off the ball and focus on sifting through numerous applicants.
Get a chatbot instead. It can help you with the initial screening process and save time while it’s at it. According to an SHRM study from 2016, the average cost per hire for companies is $4,129 and the average time it takes to fill a position is 42 days.
Lay-offs are a result of bad hiring and not so much because of the prevailing market conditions.
Some of the parameters by which potential employees are judged include GPA, skill set, and relevant experience. Bots can be trained to assess their personality as well. Take Interact by Xiobin as an example. It’s the world’s first assessment platform. Candidates can take assessments prior to the interview. This can help employers weed out candidates that do not match their expectations.
While grades do matter, they aren’t the sole factor that an employee looks or should look for.
Chatbots can save you money.
I’m not trying to say this can save you travel expenses or the expense incurred during the recruitment process.
A survey by CareerBuilder found out that 41% of companies have lost at least $25,000 and 25% of companies have lost $50,000 all because of a bad hire.
Usually, a company has to go through tons of potential candidates in a single day. You can cut the tension in the interview with a knife. Going through so many resumes in a day, it’s easy to leave room for human error. Using a chatbot can save you a lot of effort, and you will only have to interview the people who make it through the final screening. That can help you find the right candidate and save your company a lot of money.
Candidates have a better experience with chatbots
Chatbots spells good news for candidates as well. They can take their time and answer questions. This takes out the whole ‘I'm so nervous' emotion out of the equation. Chatbots are better suited to understand candidate behavior.
As a recruiter, you will not have the time to send out a personalized email to every candidate that applies. After the first round of recruitment, candidates are often in the dark about their application. Chatbots can help to automate this process. They can be used to send personalized emails to everyone who applied, delivering good or bad news to them. Not hearing back from a company can make candidates feel ignored. Zappos, a US retail giant, implemented TalentPitch in their hiring process which helped Zappos achieve 97% candidate satisfaction.
Chatbots can inform candidates about work culture
Forget the fancy PowerPoint presentations trying to schmooze candidates into joining your company. All you need is an AI-powered chatbot. The bot can introduce candidates to the company that they are applying to in an interactive way. This saves you precious time and money. It even helps you to get the word out there and reach out to more candidates. A great example of this is Mya, an HR chatbot. Mya answers questions about the company.
AI Chatbot can help you find past applicants faster
How often have you wondered if you remember seeing a resume that you swear was right for your current job opening? Try Textkernel. It is an AI-powered bot that scrapes through past applicants profiles’ to find you the perfect candidate. Again, it saves you time. You don’t have to spend hours on LinkedIn to hunt for them.
To AI or not to AI?
A bot can never replace the 'human' in human resources. But, it can sure make the process of hiring and perhaps firing a lot easier. Chatbots kill the whole concept of sending out resumes to companies. Companies don't have to waste time sifting through an entire football field worth of candidates either.
Investing in a good AI chatbot can work wonders for your recruitment process. It can actually allow recruiters to do their job better. The interview round is much shorter and more fruitful. Reaching out to more candidates is also simpler. Educating them about the organization and what is expected of them turns out to be efficient.
Saving money, a whole lot of time, and weeding out bad hires. I think the answer is pretty clear, don’t you?