Over the last few years food delivery market has greatly changed. Eating out or ordering a meal from outside is becoming the norm today. It is no wonder, since such service provides us with so much comfort.
If you are a startup, food delivery market is a perfect spot to fit in. According to McKinsey&Company research, online orders are supposed to exceed offline orders in the future. Therefore, if you are thinking of developing an on-demand food delivery app, it is high time you got in!
How to get started with the food delivery app development?
In the first place you need to find out what you want to be. On-demand platforms can be of different types ranging from aggregators to new delivery apps. Both of them provide users with an opportunity of comparing offers, placing orders and having an access to reviews via a single app. The difference lies in logistics.
An aggregator serves as a middleman between a customer and restaurants. It accepts orders from users and transmits them to a restaurant. The restaurant takes care of the dispatch.
A new delivery app, in turn, has its own logistic service and offers delivery for the restaurants that do not have their own couriers.
Further information on the difference between these two types may be found in How to Build a Food Delivery app for Restaurant?
As aggregators and new delivery players differ in logistics, they are rather different in their structure. However, their core elements are quite the same:
The key challenge for developing a food delivery app
Evidently, one will face some problems, if he decides to be involved in developing a food delivery app. Yet, “Nothing worth having comes easy” as Theodore Roosevelt once said.
As different parties have different objectives, their interests may conflict. Still, it is vital to content everyone. Thus, the application is to work perfectly with everyone. This means that the service should satisfy a consumer, a restaurant owner and a delivery service. There should not be any tension among them. Once you find out the way to make all three collaborate, you are more likely to prosper in the food delivery business.
Solutions to resolve conflicting interests
At first sight, it may seem totally impossible to make all three work together. Nevertheless, there are several ways to fix the problem.
Creating separate apps for each stakeholder
The first way out would be to develop an individual app for each stakeholder. All three apps may have the same or similar branding and be structured to meet the participant’s needs:
Creating one app with separate logins
The other solution is to create one application consisting of three different logins. The interface would vary according to the login type:
Features to make your food delivery app successful
Features for the customer
Essential elements to satisfy the client’s needs:
Features for the restaurant
In some way the restaurant app is similar to the customer app with some peculiarities. To keep order management hassle-free, restaurant owners should be provided with admin panel. It enables to monitor users’ orders and couriers’ requests.
Features for the driver
A perfect time to develop a food delivery app
There is no room for hesitation. The food delivery app market is an excellent area for startups. Morgan Stanley Research reports that by 2021, the food sales via online delivery platforms will have reached $21.6 billion. Along with the increasing use of cell phones and tablets, developing an on-demand food delivery app would be an excellent business strategy with a prosperous outcome.