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What Are The Best CRM Software of 2019?
The market is flooded with various CRM solutions at this time, and choosing the right one according to your business requirements is one of the hardest things to do. We have tried to make it a little easier by listing out the most preferred CRM software of 2019!
This is a user generated content for MyStory, a YourStory initiative to enable its community to contribute and have their voices heard. The views and writings here reflect that of the author and not of YourStory.
With the involvement of more and more CRM solutions that are affordable and easy to adopt, even small businesses are stepping into the realm of powerful customer relationship management software, nowadays. The pricing structures of these CRM solutions fit right in the budget of all kinds of organizations of all kinds of sizes.
Here, we present you the list of best CRM software of 2019 jam-packed with amazing features:
ZOHO
What’s one CRM that comes to your mind when you want something intuitive to use, easy to implement, and inexpensive to adopt? Zoho, of course! Zoho is a multichannel online CRM that provides users with immense functionality, such as accounting tools, collaborative applications, and more.
The software offers features that help in building and automating sales processes and also allows you to create different portals for your customers. Libraries offered by Zoho help you to develop custom integrations and solutions. Apart from that, Zoho has its own marketplace which consists of various extensions that you can add to the CRM dashboard to enhance its functionality further. Then, its SalesSignals feature offers real-time analytics for each customer. You can also assign targets to individual team members and track their progress through a central dashboard.
The customization options offered by Zoho are not very extensive, as compared to some of the other CRMs out there, but despite that, you can customize Zoho in order to meet your needs in many other ways.
PIPEDRIVE
Pipedrive is a sales-oriented CRM software that uses a visual sales pipeline allowing you to remain organized by prompting you to stay in control of complicated sales processes. It provides a statistics tool to give a personalized analysis of sales, along with a drag-and-drop functionality.
This CRM software supports email integration, with detailed tracking ability and customized email templates. Apart from that, you even get notified whenever you miss on any activities or whenever there is an overdue task.
Pipedrive’s powerful open API can be connected to custom software features and other software easily. Integrating Zapier makes it way simpler to synchronize data between multiple web applications. Migration of data is another task that is a piece of cake for PipeDrive.
SALESFORCE
Salesforce has everything that you need in a CRM software. Undeniably, Salesforce is one of the most favoured CRMs. It helps salespeople in converting leads and closing deals much faster. Typically, this software is highly utilized by large businesses and enterprises, but on the other hand, serves small businesses equally by providing various advantages its dynamic set of tools and resources that are available at affordable prices.
Salesforce is quite easy to use and offers features like contact and opportunity management, lead generation, workflow automation, sales forecasting, and much more. It has a mobile application as well that allows you to keep a tab on customer interactions even on the go. Its reports and dashboards are super configurable that makes it simple to achieve real-time insights.
Furthermore, there are various Salesforce consulting companies out there, ready to lessen the burden of trying to figure out the know-hows of Salesforce and its functionalities.
HUBSPOT
If you are looking for a CRM solution that is scalable and can manage an increased rush of customer interactions, then all you need is Hubspot. This CRM offers an updated view of the sales funnel of your company through a visual dashboard. Within this dashboard, you can track performances, manage scheduled appointments, and a lot more. Hubspot registers all customer interactions (calls, emails, and social media) automatically. These interactions can also be easily synced to outlook or Gmail.
Then, there is the marketing hub that houses several tools that help you create email templates, manage optimized landing pages, and measure SEO-based ROI. HubSpot also works with third-party services (eg: Office 365 and G-Suite) smoothly.
That’s not it! The free version of HubSpot helps you enough to improve processes at no cost at all. Its online library offers users resources for training, including learning guides, email signature generators, invoice template generators, and marketing plan template generators.
SugarCRM
The developer-centric focus that SugarCRM offers has got tech savvy companies to praise this CRM software day and night! SugarCRM provides a prolific set of features and splendid customer service. This CRM solution is highly customizable and offers more resources for learning purposes than any other CRM in the market. SugarCRM also has an active developer community online, along with a separate open source Community Edition for developers, specifically.
There are numerous different CRM solution providers that makes it quite difficult to decide which one will fit your company best. But once you have figured that out, the journey is a lot smoother. Let us know which one of the above mentioned CRM software you like the best!