Very few things separate a good app from an app without which you cannot live without. The reviews and rating are the ultimate factors that are responsible for the development of an app. It is the process of continuous evolution of the app. If you want to continuously progress with your app, then you have to provide an option for the users to give their feedback. These feedbacks are the ultimate criteria and factors that are responsible for the growth of your app.
Get to know more from the tech community
In this technology-enabled world, it is critical to have the advice to the tech people and see what others are doing and thinking about the app. First, have their perspective about the app, and then only go for creating the app. The tech community can give you loads of advice which can help you to build the app. They have the technical knowledge of the app. That is why it is vital to have their perspective on the app. Reach out to the technical communities to get help about the technicalities of the app. This will guide you toward all the pros and cons of the app.
Use the social platform
The social platform is a very nice way of understanding what the user thinks about the app. Create pages dedicated to your app where people can give reviews and suggestions about your app. These reviews are very beneficial to improve your app. Ask questions to the users about the product, poll questions which will give you an idea what people like in your app and what they do not like in your app. Social platforms are very powerful if used correctly, they can progressively help you in guiding your app to success.
Forums are useful
If you want to provide a platform for the users to give the reviews then forums are great option. Use forums to take the review from the users about the product. You can ask them to give their phone numbers and leave the queries along with the issues they are experiencing. This will help you to understand the app from the user’s perspective and you can assist the users in resolving their issues.
Create a beta test team
Create a beta test team to test the features of your app. As these users will have some technical knowledge about the app, it will be a big plus for your app. The group can be created by creating a forum on the local forum where a number of users will be seeing the banners about you making a beta team. You can offer something to them in return for testing your app. This will help you to check your app before getting launched. This is a very nice way to get the reviews about your app.
Provide In-app reviews
One of the best ways to allow users to provide review is that you have to provide in-app reviews which will allow you to understand what the users think about the app. What they think that must be improved in the app to make it good and how can you provide features that will attract and retain the users. You can use the contact us button in your app to help the users to reach out to you in case they are experiencing any problems.
Make the whole process fun so that people are more involved in providing the app reviews. This set of people will give you the most accurate and profound results. The in-app review option pops out in between of the app will ask the users to give the reviews about your app.
Make the whole process fun
As we all are aware that the people don’t have enough time to write lengthy reviews about your app. So make sure that you spice up the whole process and make it fun. This will make the whole process very interactive and will assist in getting more reviews. Try to do the maximum work of the users by asking the multiple choice questions etc. This will help the users to not spend much time on writing the reviews.
What can you do with the feedback?
The last step is the fact that what can you do with the feedback. It is essential to process all the feedback and comments about the app. The feedback must be taken into considerations and improvements must be made to make good feedbacks in the future. Feedbacks are all about improving the app. This is a recursive process. It helps us to make the improvements in the apps.