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Newsletter
customer experience
11th May 2022
‘Consumers expect hyper-personalised experiences’ – 20 quotes of the week on digital transformation
Quotes
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17th Mar 2022
Why startups should focus on the last mile customer
Expert Opinion
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11th Mar 2022
[Funding alert] Palo Alto-based Birdeye raises $60M in Series C from Accel-KKR
Funding
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1st Mar 2022
How to leverage employee experience to boost customer experience
Expert Opinion
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24th Feb 2022
It is important to maximise every touchpoint in the customer experience journey, say industry experts
Events
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17th Jan 2022
Auth0 Webinar: Industry experts share valuable insights on ensuring seamless customer experience through identity management
Expert Opinion
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25th Nov 2021
The growing role of data science and AI in enhancing the digital customer experience
Expert Opinion
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24th Nov 2021
Omnichannel messaging: Connect with customers on their preferred channels, within one platform
Technology
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2nd Nov 2021
From sales to support, how BYJU'S and Freshworks boosted customer experience across teams
Workforce Management
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29th Oct 2021
At TechSparks 2021, Tata CLiQ's Kamal Kumar and Vineet Mahale decode how data, behavioural science can elevate CX
TechSparks
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28th Oct 2021
India could leapfrog into conversational commerce very quickly, say product and tech leaders
TechSparks
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27th Oct 2021
Edge Computing is going to change the way we interact with customers, say industry leaders at TechSparks 2021
TechSparks
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