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How digital marketing benefits SMEs operations

The number of changes, businesses are needed to undergo these days, are enormous to update oneself on the current standards. 

How digital marketing benefits SMEs operations

Friday July 21, 2017,

4 min Read

Businesses are leveraging technology as an integral part of their daily operations, either as how they operate on a daily basis, or how they process orders. Hence, implementing technology in the day-to-day activities is the need of the hour.

Small and Medium enterprises are often unaware on the intricacies of a prolific marketing campaign and it is high time to make them aware of the trending marketing policies to attain more visibility. This is where Digital Marketing comes into the scene. The most important parameters to be kept in mind while opting for Digital Marketing is –Website creation: to create a website with all the basic information about the brand that is relevant for the customers; Search Engine Marketing: website visibility increases the traffic in the website; SMS/E-mail Marketing: sharing SMS/E-mail is also an important mode of marketing for SMEs; Consumer Reviews: the review of the target customers regarding the brand or the products is one of the best ways to stay in touch with the customers and also gives scope for more development; Social Media: in the present time, the social media presence is sure to create more visibility of a brand because of its maximum number of reach

Digital marketing is essentially harnessing digital media for reaching out to a wider customer-base in a cost effective yet swift way. It primarily entails the use of internet to amplify the effect of the marketing campaign, alongside measuring the impact through online monitoring and measuring tools.

Role of Digital Marketing in promoting SMEs

Here are a few beneficial ways in which SME’s can maximise their reach, through Digital Marketing:

• It is an exceptional way for promoting SMEs aiming to compete with well-established brands.

• Use of Digital Marketing arms SMEs with a flexible marketing potential that increases sales volume

• Digital Marketing as a solution is much more cost-effective than any conventional modes of advertisement in reaching out to target potentials, while establishing a direct contact with both, current and potential customers

• Targeting the reach of any Marketing campaign is only possible through Digital Marketing, which ensures the prices at which these solutions are available are cost-friendly for SMEs.

• Digital Marketing Solutions come with a lot of statistical capabilities as well, which helps SMEs to put in their time & money to the most effective audience only.

• It assists SMEs in connecting with experts who keep themselves up-to-date with the developments taking place

• It also offers SMEs with a limitless freedom to incorporate changes in their ongoing campaigns ,when the need arises

Things to be kept in Mind

Yet, prudence is the way to proceed, when it comes to incorporation:

• SMEs should first chalk out a reason for requirement i.e a strategic plan that talks about the goals and why is digital marketing required in the first place. This helps in demarcating goals and working towards them in an efficient manner.

• SMEs should update themselves on the current trends of digital marketing by reading current news or popular blogs. The thought of experimentation shouldn’t bring fear within them; setbacks might be aplenty but there is a huge scope of learning that comes naturally with time.

• Tracking as well as scrutinizing website statistics is essential since it keeps SMEs updated about visitor demographics, while providing helpful insights into the population segment of the website visitors. This, in turn, helps in crafting marketing efforts effectively, in respect to the target in mind.

• SME’s should supplement their digital marketing endeavours with a strong offline marketing plan. This can encompass anything from experiential marketing to indigenous ways of organic promotion. This will often help organizations prevent their marketing plan from becoming a one-trick pony.

Ways to go about digital marketing

Currently, two options are feasible here – opting for a professional service from a digital marketing agency or going the self learned way through educating oneself about various ways to promote. Although, the latter has its share of positives, the first option should be the obvious choice for most SMEs as it saves time, and energy, while getting the best digital marketing service from experts, into play.


As time progresses, it is becoming difficult to ignore the benefits SME’s can get from investing their ideas and capital in a digital marketing campaign, in comparison to depending upon just traditional marketing mix. With time we’ll get to see further developments which would truly empower this valuable form of marketing to revolutionize our consumption pattern.

The article is written by Mr. Rajkumar Jalan, CEO Indiaonline.in India’s largest online network of 475+ inter-linked websites