An under performing franchisee may be loosing a few customers, but those displeased customers are not coming back to “your brand”, not just to that franchisee. It is a well known fact that news of bad customer service reaches more than twice as many ears as praise for a good customer experience.
So, how about gathering those negative reviews and resolving them? Let me tell you, negative reviews are extremely effective for a business to succeed and grow.. only if the business catches the feedback early and uses the same as a tool to improve the guest experience.
We are building an ‘easy to use’ feedback system which will help you to get more genuine reviews. Also, the system will show up a notification on your phone whenever you receive low stars and you can resolve it then and there. With Resotto make all your customers happy and improve your ratings.
Feedback Under 10 seconds
Our feedback system is easy to use and interactive which enables your guests to complete the feedback within 10 seconds.
Real Time Alerts
With Resotto, catch the displeased customers as fast as you can. Receive an SMS alert whenever a customer rates you low and resolve their issues.
Access To Reports & Guest Data
You have free access to all the reports along with analytical insights that we will provide you. You can also use the guest data to run marketing campaigns to encourage repeat visits.
Have a quick look at our beta version.
RESOTTO will take you closer to your customers.
Let us activate your FREE trial today! Contact us at firstname.lastname@example.org