Make money remotely by becoming an Airbnb host. Managing an Airbnb business while traveling has never been easier. With attention to detail, refined preparation, intentional guest onboarding, and impeccable customer service your Airbnb will run itself. Here’s your guide to providing the ultimate guest experience without even having to meet the guest.
Creating an Airbnb dream team may be the best tip for managing your Airbnb business while traveling. You don’t need full-time employees, rather a set of go-to service providers for a variety of duties including:
Though you should be the liaison between your guests and the service providers, it doesn’t hurt to put your list of dream team contacts in the guest welcome booklet. In the event you become unreachable, you’ve provided a plan B.
A guest welcome booklet is quintessential to managing your Airbnb while traveling. It serves as a hospitable welcoming letter, an introduction to the home, and even a little bit about the area (i.e local restaurants and entertainment). Things to include in your Airbnb guest onboarding are
For some Airbnb guests, having an onsite host is a convenience they’d want. Avoid any miscommunication or a poor Airbnb rating by mentioning your remote operation strategy on your Airbnb listing. Assure them that even though you’re not there, they will be well taken care of and you’ll maintain fast communication via phone call, email, or text.
Whatever can go wrong, will. So, depending on the situation, see if there is an opportunity to create a rule from preventing it from happening again. It’s all about anticipation!
Airbnb house rules are the perfect solution to set the stage to a complaint-free experience. Keep the rules simple and their descriptions brief. For example:
Even if it seems picky, your guests will appreciate the structure and it leaves less room for error.
You may be traveling, but you still have a business to run. Provide your guests with a 5-star Airbnb experience by responding to their texts, calls, or emails as fast as you can. And since you won’t be there...even faster!
In the world of Airbnb, every season is vacation season. So, enjoy yours while providing the best Airbnb stay for someone else’s.