customer service

13th Nov 2019

How to establish the right foundation for your startup IT infrastructure: Key takeaways from the Dell masterclass at TechSparks 2019

31st Jul 2019

Post-purchase experience is a critical step towards customer loyalty

19th Jun 2019

How Swiggy, India’s largest food delivery service, delivers a better customer experience with Sumo Logic

27th Dec 2018

What a big fat Indian wedding can teach you about customer experience

4th Dec 2018

AI-driven digital concierge startup wants to make your hotel stay more comfortable

10th Sep 2018

[Monday Wrap] From using WhatsApp for recruitment to digital employees - your startup fix to start the week

24th Aug 2018

5 silent indications that you are about to lose an important customer

11th Jul 2018

How a dedicated service desk can improve internal customer/employee satisfaction

17th Oct 2017

Customer is king and Survaider is helping companies understand what he says

16th Oct 2017

5 reasons why customer service planning is crucial in every marketing strategy

6th Oct 2017

Use these 4 simple tactics to improve your brand’s customer service

28th Aug 2017

Use these 3 tried and tested methods to capture your consumer's heart!