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TechSparks '24
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21st Dec 2023
Job security alert: Top 6 jobs AI is getting ready to replace
Artificial Intelligence
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27th Nov 2023
ClearFeed uses AI to rein in the chaos on Slack
Startup
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31st Aug 2023
Apple Phases Out Social Media Support roles from Twitter and Beyond
AI Gen
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1st Dec 2022
Driving conversational commerce and customer support with WhatsApp
Social Media
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17th Sep 2022
Learn how to make WhatsApp your 24x7 Sales and Support Agent with Freshchat
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18th Jan 2021
How Shopify is using Zendesk Support as a one-stop-shop to seamlessly connect with customers
Technology
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23rd Oct 2020
Make Small Strong Initiative: A look at the successful campaign that sought to rally customer support for SMBs
Startup Ecosystem
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21st Jul 2020
How to improve your contact centre efficiency in the era of work from home
Opinion
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4th Sep 2016
7 reasons why your business cannot do without an IVR
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